Copenhagen Island Hotel

staff very friendly and helpful, room modern and well laid out had a view onto water which was lovely. breakfast was excellent and looked forward to it each day ,location was a good walk from centre but pleasant along waterfront

location, ease of access.

I had reserved a twin bedded room, but upon arrival I was told that all the twin bedded rooms had been allocated (we arrived at 4pm). After remonstrating that we could not share a double bed the manager reluctantly agreed to upgrade us to a superior room with a roll away bed.

Beautiful, huge modern hotel, in easy reach of the centre via the S train. We had a room with a balcony, which was great, with views out over the canals, and it made the room feel spacious and airy. The staff were lovely in the main, and the facilities good. Such a large hotel is inevitably used for conferences, which can be a little intrusive, but it's big enough to cope.

Good location on the water. Reasonable sized rooms. There was premium for a waterside facing room which we chose not to pay as we were out most of the day. No issue with facilities and cleanliness as one would expect. Helpful staff at reception on arrival and departure and other times too when we had questions about the city and transport options. The location really worked for us as we could stroll along the river into and around the city centre tourist spots and it was also a short (10 mins) walk from the Central Station which was handy for to/from the Airport and also travel over The Bridge into Sweden which we did twice - by bus and train.